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Customer support

If you have any question concerning your account, billing, password, or if you encounter any technical problem, check out our support pages and frequently asked questions.

New to ypmate.com?

Welcome to ypmate.com, the most popular live cam community website! You can chat with amateur performers or real pornstars while watching them on webcam. The chat and video on YPMate is live (unless you've selected a pre-recorded show), so you can chat with the performer, and watch her or him chat back and perform just for you!

Below you'll find some solutions to common problems using ypmate.com and answers to the most frequently asked questions. Feel free to contact our customer live support with any questions or concerns.

Frequently Asked Questions

Welcome to YPMate FAQ's. Our customer support team has assembled a number of the most frequently asked questions. If you don’t find an answer to one of your question or concern, contact our customer service to get an immediate response.

Customer support

If you have other questions not answered here or if you have any technical issue, our customer representative are available 24 hours a day, 7 days a week, 365 days a year to assist you.

Billing Customer Services

    We offer discreet billing for our customers. Should you decide to access any of the clearly marked paid services your billing statement will display one of the following:
  • ECHST.net
  • EPOCH.COM *ICFTECHNOL

Close your account

If you're not fully satisfied with your YPMate experience, you can close your account here. Your account can be reactivated anytime in the future.

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